• 3209 Giffen Road N, Lethbridge AB, T1H 0E8
  • (403) 328-7547

Client Feedback Form

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At Aqua Steam, we work to provide quality results and exceptional customer service to each of our clients. Please share your experience with us!


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Client Feedback

Aqua Steam did a wonderful job cleaning our carpets and upholstery (Oct. 2013 & Mar. 2016) again! Very professional, polite and hard working. Thanks so much!

-Judy S.

I have had you clean my carpets in the past several years and would not hesitate to recommend your company to anyone. I find the guys very friendly and very professional. The quotes are consistent and price is fair. Spots and stains are gone and my carpets look brand new even though they are 20 years old.

-Joan P.

I dropped off a couple of rugs at the Aqua Steam office on the north side of Lethbridge and Cherie was very informative about the cleaning process and offered to bring them to my house as we also wanted an estimate for the basement and stairs to be cleaned. The rugs that were quite heavily soiled cleaned up beautifully on both sides. We made an appointment for the basement carpet and stairs. Clay and Spencer arrived right on time. They were professional and friendly and made friends with our cat who then slept through the process. They put down a runner to move their equipment and were very careful not to rub up against the stairs or wall. The carpet looks great, a few shades lighter than before and the stairs although fairly heavy trafficked also look clean and attractive. The soiled spots on the carpet have disappeared. Clay explained the after clean care. This is a first rate company with excellent service at a reasonable price. We would highly recommend this family owned company to clean your carpets and rugs based on our experience and we will definitely be repeat customers.

-Stephen J.

HUGE THANK YOU! To Aqua Steam for the job you guys did for us! My stairs only looked this good when we had the carpet laid. They look brand new again! And since that was an add on to the original job we asked you to do, what a bonus! Thanks again! Highly recommend you guys to anyone! Great job, fast booking, punctual service, and you even shared some tips with us!

-Sherisse H.

They always do a great job! Clean, careful and efficient. I won't use anyone else on our personal residence or our rental properties! Great work!

-Kim C.

Over the last decade we have had our carpets cleaned several times.  By far, Aqua Steam has done the best job and they have earned my loyalty.  Whey always do a great job are pleasant to work with.  I love that my house is always left feeling so much cleaner.  Aqua Steam is professional, reliable, and provides a quality service!

-Liz F.

When I called Aqua Steam I talked to Cherie and she explained part of the service and she gave me an approximate estimate. Jason was here on time with his assistant and he explained the service in detail and they went to work. Excellent job, the cleaned my carpets beautifully. All the traffic areas and stains were gone.  I was so happy. Excellent service, quick, no mess, no smell or harsh odors.  I would definately use them again and recommend them to family and friends.  Thanks Aqua Steam!

-Suzanne B.

Jason and Cherie are true professionals who go the extra mile, consistently. Every time they come to our home they provide extra care and attention to ensure the job is not only "done right" but they are careful to protect our furniture, the walls and our personal belongings. Their quotes are also accurate which is appreciated too. Aqua Steam is a permanent part of our yearly home maintenance program, and I always recommend them to friends and clients!

-Karri F.

Aqua Steam was awesome! The staff was great! The carpets look amazing, and the price was good. I 100% recommend them! Very very impressed!

-Tiffany O.

I have used Aqua Steam Services for carpet and upholstery cleaning for decades. Clay and Spencer came over the other day to clean my carpets and upholstery. My carpets are light colored and they were very diligent about cleaning it. They did not rush through the job but spent the time to ensure that all spots were dealt with. I had them clean my cream colored sofa which is now cream colored again. It is amazing how dirty upholstery can get but they cleaned it up nicely. Clay and Spencer were very knowledgeable about carpet cleaning. I found them very professional and very personable. I have dealt with Cherie and Jason before and they are also awesome. Whoever you get from Aqua Steam Services to clean your carpets and upholstery will do an excellent job. I highly recommend them and would never try to clean my carpets and upholstery any other way. Thanks for the great job!

-Alenka S.

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