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  • 3209 Giffen Road N, Lethbridge AB, T1H 0E8
  • (403) 328-7547

Testimonials

Thank you to our clients!

At Aqua Steam, we work to provide quality results and exceptional customer service to each of our clients. Please share your experience with us!

Dana GangurDana Gangur

I gave a five star rating because I was very impressed with the service. We contacted the business through email and received a prompt reply the next morning with a phone call answering all of our questions. Aqua Steam attended our residence within a few days and made our two furniture items look brand new. The technician was very courteous and friendly and advised he loved his work. Thank you for a wonderful experience. We will recommend this company in the future.

Rachelle RirieRachelle Ririe

We were very happy with our service from this company. They were very prompt to call me back, come for initial appointment, and for the actual cleaning. We found them to be very thorough, and also careful and respectful of our home. I could tell they were knowledgeable about their field, and was given different options with very well defined prices, which made it easier to decide on what specific services we wanted. I would definitely use them again!

Linda HirleheyLinda Hirlehey

I was extremely impressed with Aqua Steam. I was impressed with how professional they were. Cherie was excellent, she was professional and knowledgeable. The two gentlemen that cleaned the carpet were extremely careful and they had corner protectors to prevent any damage to the walls. I will definitely use them again and recommend them to my friends.

R. KostiukR. Kostiuk

Aqua Steam came to our rescue! Our dog became very ill overnight on a Thursday evening and our living room carpet was badly soiled in numerous places. We attempted to clean with our own portable rug cleaner but it was not successful. We left a late evening message and they returned our call the very next morning. (We were desperate for immediate help as we had guests arriving on Saturday.) Aqua Steam made an effort to fit us in on Friday morning despite the late notice and we were impressed with their efficiency and quick response. They did an amazingly thorough job and we are extremely pleased with the results. We will not hesitate to use Aqua Steam again.

Laura HoarLaura Hoar

I was very impressed with how quickly Aqua Steam responded to my email request for a quote (within minutes) and that they were able to schedule our carpets and sofa to be cleaned in a couple of days from my contact with them. The gentleman who came to provide this service was friendly, very thorough, professional and explained things to me regarding stains, removal of them and why the store bought products I had used on some carpet stains had taken out some of the carpet's colour. The whole experience was wonderful, from the emails/phone calls provided by the Aqua Steam office to the actual service provided. Very reliable company!! I highly recommend them and will not hesitate to call them when needed in the future. Thank you!

Deb StephenDeb Stephen

First rate service - Arrived on time, explained the process and how to care for the carpet afterwards. Stains are gone!!! Thank you

Megan ZainaMegan Zaina

Awesome friendly service!! Very knowledgeable staff and did an excellent job cleaning our carpets.

Pauline MartinPauline Martin

Aqua Steam just cleaned our carpets that were stained from a new puppy and general wear. After they put their expertise to work, our carpets were back to their off white color, minus the many stains and dirt. The staff were on time, very professional and did a superb job! We’ve had them numerous times and wouldn’t consider hiring anyone else. If you want the best....Aqua Steam is the company to call.

Joely MegyesJoely Megyes

Aqua Steam Services did an awesome job cleaning our carpets! Jason and Christine were very knowledgeable and professional and I was extremely happy with my newly cleaned carpet. I would highly recommend this company 🙂

Pam CrustPam Crust

My only regret is that I didn’t use these guys sooner! Prompt, professional and thorough.
Jason really goes the extra mile, being so meticulous that he do a good job.

Elaine CarswellElaine Carswell

I just had My carpets cleaned by Aqua Steam Services today & I highly recommend them ! My carpets were super dirty & they look like brand new again---very caring--fast & reasonable:)

Shannon CobbShannon Cobb

they were very accommodating for our hectic schedule as we are all students and they did an amazing job! he was very nice and efficient!

Carly DrysdaleCarly Drysdale

We were extremely happy with Aqua steams friendly, knowledgeable services. They were able to get many stains out of our carpet that had been there for years. I could tell they genuinely cared and did the best they could to make our carpet beautiful again.

Laura HoarLaura Hoar

I was very impressed with how quickly Aqua Steam responded to my email request for a quote (within minutes) and that they were able to schedule our carpets and sofa to be cleaned in a couple of days from my contact with them. The gentleman who came to provide this service was friendly, very thorough, professional and explained things to me regarding stains, removal of them and why the store bought products I had used on some carpet stains had taken out some of the carpet's colour. The whole experience was wonderful, from the emails/phone calls provided by the Aqua Steam office to the actual service provided. Very reliable company!! I highly recommend them and will not hesitate to call them when needed in the future. Thank you!

Nevada DekokNevada Dekok

One of our friends recommended Aqua Steam to us, and we’re impressed with our experience with them too and would highly recommend them as well! Cherie responded to my emails promptly and was able to explain our options and an (accurate) rough idea of the cost. Clay arrived on time and was so professional I mistook him for the owner. And my carpets are now much cleaner then I could have done myself. Thanks AS team for a job well done in all aspects!

Ryan PhillipsRyan Phillips

Excellent service! Clay was professional, courteous, had excellent communication leading up to and during the visit, and did a great job. Would strongly recommend

Maureen SchroyenMaureen Schroyen

Always great service! Phone when they are on their way, come when they say they will and always do a great job at a great price!

Caitlin DoolanCaitlin Doolan

Awesome experience with Aqua Steam from booking to cleaning. Carpets look great and for such a reasonable price! Couldn’t be happier, thanks again guys 🙂

Kelsie McGeeKelsie McGee

So fast to book, did an EXCELLENT job cleaning our carpets in our new home and rental at a completely reasonable rate. Highly recommend.

Tia Lisa Lynn MortimerTia Lisa Lynn Mortimer

Aqua Steam did a great job, was knowledge and fast 😊 highly recommend

From Our Feedback Form ...

Classique Dancewear has been a customer of Aqua Steam since 2003. Now that is a testimony in itself! We have always received EXCELLENT service and AMAZING customer care. Thank you for always being such a fantastic company to work with. We will be with you forever!

-Classique Dancewear

Very professional and an excellent job done! Had taken care of friends puppy who became ill and Aqua Steam was able to take out all the "accidents". Highly recommend them for any pet cleanup or anythings else that needs special attention, they are very knowledgeable and have the equipment to get it out, the first time!

-Jolanda V.H.

The two gentlemen from Aqua Steam arrived on time and after confirming a quote I had been given on the phone, got to work and were on their way after an hour. The carpets look like new and the upholstery is fresh and clean. I was provided with clear and thorough follow up information including how long to stay off the carpet etc. I would highly recommend this company for carpet and upholstery cleaning.

-Patti P.

Service was excellent. The team arrived on time and were finished on time. The carpets look as good as new. Thanks for a wonderful job. We will definitely call on you again.

-Gary H.

We have used Aqua Steam twice now to clean our carpets, both times they have been quick, effiecent and professional. We have tried cleaning our own carpets and will not do it again! They were able to get the stains out and it took half of the time that it took for us to do them ourselves. We would recommend their services to anyone!

-Nicole R.

Aqua Steam is a GREAT company. Our 25 year old carpets stay looking quite new because of their quality service. I would HIGHLY recommend Aqua Steam.

-Sue

Aqua Steam did a wonderful job cleaning our carpets and upholstery (Oct. 2013 & Mar. 2016) again! Very professional, polite and hard working. Thanks so much!

-Judy S.

I have had you clean my carpets in the past several years and would not hesitate to recommend your company to anyone. I find the guys very friendly and very professional. The quotes are consistent and price is fair. Spots and stains are gone and my carpets look brand new even though they are 20 years old.

-Joan P.

I dropped off a couple of rugs at the Aqua Steam office on the north side of Lethbridge and Cherie was very informative about the cleaning process and offered to bring them to my house as we also wanted an estimate for the basement and stairs to be cleaned. The rugs that were quite heavily soiled cleaned up beautifully on both sides. We made an appointment for the basement carpet and stairs. Clay and Spencer arrived right on time. They were professional and friendly and made friends with our cat who then slept through the process. They put down a runner to move their equipment and were very careful not to rub up against the stairs or wall. The carpet looks great, a few shades lighter than before and the stairs although fairly heavy trafficked also look clean and attractive. The soiled spots on the carpet have disappeared. Clay explained the after clean care. This is a first rate company with excellent service at a reasonable price. We would highly recommend this family owned company to clean your carpets and rugs based on our experience and we will definitely be repeat customers.

-Stephen J.

I have had aqua steam for many, many years. I have never run into any problems with them. They do a super fantastic job every time. I really appreciate their professionalism and clean cut staff. They are like old friends to us! Would recommend them to anyone!

-Helen K.

We had the team work on both a carpet and furniture. It had been a while since they had been done. The Shampooer showed up on time, discussed exactly what would happen, set up his protective equipment and proceeded to do one of the best cleaning and shampooing jobs we had seen!

He did exactly what he said he would do. In the difficult spots he 'went the extra mile' to make sure it was great job!

We would highly recommend Aqua Stream and will use them again. Thanks for the great job!

-Gary & Coralee P.

Very professional and care about doing a good job. I have used this team for years on my rentals and I have always been happy with results.

-Beckner

They were very polite and courteous and did an excellent job of cleaning my furniture. I would recommend them to other people who wish to have their furniture and carpets cleaned.

-Joy C.

HUGE THANK YOU! To Aqua Steam for the job you guys did for us! My stairs only looked this good when we had the carpet laid. They look brand new again! And since that was an add on to the original job we asked you to do, what a bonus! Thanks again! Highly recommend you guys to anyone! Great job, fast booking, punctual service, and you even shared some tips with us!

-Sherisse H.

Aqua Steam was awesome! The staff was great and continues to update me as to when the tech is coming. The carpets look amazing, and the price was good. I will be doing this yearly. I 100% recommend them! Very much impressed!

-Marvin

They always do a great job! Clean, careful and efficient. I won't use anyone else on our personal residence or our rental properties! Great work!

-Kim C.

Over the last decade we have had our carpets cleaned several times.  By far, Aqua Steam has done the best job and they have earned my loyalty.  Whey always do a great job are pleasant to work with.  I love that my house is always left feeling so much cleaner.  Aqua Steam is professional, reliable, and provides a quality service!

-Liz F.

When I called Aqua Steam I talked to Cherie and she explained part of the service and she gave me an approximate estimate. Jason was here on time with his assistant and he explained the service in detail and they went to work. Excellent job, the cleaned my carpets beautifully. All the traffic areas and stains were gone.  I was so happy. Excellent service, quick, no mess, no smell or harsh odors.  I would definately use them again and recommend them to family and friends.  Thanks Aqua Steam!

-Suzanne B.

We are very pleased with the service we received. We just moved into our home and now the carpets look great. Clay was very professional and kept us informed on his arrival time and then after care tips. We would highly recommend Aqua Steam to our family and friends!

-Carol and Joe K.

Had a VERY good experience with Aqua Steam cleaners. They were on time, placed protection on the floors, corners of walls,etc and were very careful. Did a complete and thorough job on my carpets and stairs and then explained drying time, scotch guarding options and general care of carpets. Very professional and knowledgeable and friendly. Highly recommend them if you need carpets cleaned or tile or furniture!

-Joey S.

Excellent experience. Very professional and seamless process. Carpets look fantastic. Rating 5 stars!

-Heather B.

Always very friendly and professional, come on time and do a great job at an affordable price! Explain the aftercare thoroughly. Very friendly to my dog!

-Charlotte H.

Cherie and Jason have provided excellent service for many years for us! Always prompt, courteous, and very professional, taking the extra time to protect wall corners and walk areas on tile. Very much appreciated! I have consistently been satisfied with the service and end result, and have highly recommended their company to several family members and friends. Thank you Cherie and Jason!

-Sharron N.

The first time we used your services was on our furniture, turned out like new. Next we had a water leak in our basement,called Jason (on a Saturday ) he came and helped save my carpet. Finally in July our dog had a encounter with a skunk then ran downstairs and smelled up the basement and the carpet. Called Thursday, and even though their schedule was full they found time to fit me in on Friday saving me yet again. I highly recommend Aqua Steam, affordable and quality work. Friendly too.

-Brian Z.

I am really pleased with the service provided by Aqua Steam Services. They were a pleasure to deal with and did a very good job cleaning our carpets. Efficient and careful service.

-Louise M.

The crew called & was early for the cleaning appointment. They were fast, efficient & done in under 2 hours at a lower cost than quoted. They did a great job & were concerned about the work they did. We would strongly recommend Aqua Steam to anyone.

-Doug M.

Jason and Cherie are true professionals who go the extra mile, consistently. Every time they come to our home they provide extra care and attention to ensure the job is not only "done right" but they are careful to protect our furniture, the walls and our personal belongings. Their quotes are also accurate which is appreciated too. Aqua Steam is a permanent part of our yearly home maintenance program, and I always recommend them to friends and clients!

-Karri F.

Aqua Steam was awesome! The staff was great! The carpets look amazing, and the price was good. I 100% recommend them! Very very impressed!

-Tiffany O.

Very professional, return call promptly, not like the other company that had good recommendations, you know who you are! left 2 message never received a call, you are making it easier for the opposition to get more business. I felt the price was fair, good quality workmanship, in and out would use again.

-Jeff P.

Very Pleasant guys that cared about doing the best job possible on our carpet. We were extremely happy with their work and would definitely call again.

-Kelly R. G.

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